Introducing Central Desktop 2.0
Over the weekend, we upgraded our namesake product and released Central Desktop 2.0. By far, our largest and most comprehensive release to date.
Central Desktop 2.0 has been a long time in the making – with a specific emphasis on upgrading/refreshing our user interface and the entire user experience.
For years, we have been focused on providing the most comprehensive suite of team collaboration tools on the market – by bringing a variety of solutions under a single umbrella to manage projects, share files and documents, host web meetings, organize users in forums and capture information in wikis. What we found, though, was that while we provided a powerful solution, particularly for teams, departments and companies with 100 to 1000 employees, that many of our features were getting lost and buried in our interface.
We would frequently speak with customers and former customers that would look to competitors for a specific tool or solution – only because they were not fully aware of Central Desktop’s power. Many times people would look elsewhere for a database solution, a wiki, a project solution or whatever.
After speaking with and interviewing hundreds of existing and prospective customers we distilled the feedback into a powerful theme of usability and intuitiveness. We took this information and decided to focus more on user adoption, usability and consistency than on new features – at least for a while. As a result, we are launching Central Desktop 2.0 with a new emphasis on the user experience. In addition to the new interface, we added
and enhanced a few things that I’d like to highlight below:

* New User Interface - Central Desktop’s redesigned user interface provides a more intuitive, user-friendly experience that accelerates time to value and encourages user engagement. The new layout includes a workspace creation wizard, workspace templating, new drop down menus, customizable tabs and configurable settings.
* Online File Viewer - The expanded file preview feature supports more than 200 different file types including Microsoft Office files, PDFs, JPEGs, TIFs, CAD files and Adobe Photoshop files. Files can be viewed instantly within Central Desktop’s environment, eliminating the need to install licensed software that is required to open some file types.
* Improved Wiki Navigation - To make organizing online documents even easier, wiki pages can now be rearranged by simply dragging and dropping pages within a wiki tree, giving a hierarchical structure to ordinarily flat wiki pages.
* PDF Creator - Convert, download and share any file type as a PDF with a single click directly from Central Desktop.
* Internal Blogs and Forums – Central Desktop 2.0′s forum and blog feature is improved with a new interface and friendlier layout. A corporate blog, project blog or discussion forum can be created in seconds and used to share thoughts, make announcements or capture the evolution of ideas and projects.
* Page Favorites - Frequently visited pages or files can be easily marked as favorites for quicker access.
* Avatars - Central Desktop 2.0 uses avatars consistently throughout the platform to identify users and accompany their recent activity. An avatar can easily be created by uploading and cropping a picture online, within Central Desktop.
For more information about Central Desktop 2.0, please visit: http://www.centraldesktop.com/cd20.
With Central Desktop 2.0, we’ve created one of the most (if not the most) intuitive, pure SaaS solutions that marries features and power with ease of use. For mid-market teams, departments and companies looking for a flexible solution to collaborate outside of the firewall, or if you need a true, SharePoint Alternative – I would urge you to take a very close look at Central Desktop 2.0 – I promise you that it will be unlike anything you’ve seen before.
>>Start a Trial of Central Desktop 2.0 Now!


February 22, 2010 







Some things I like about the redesign. More on those another day. In typical internet ingrate style, first I complain.
I don’t like the pdf “preview” of documents at all–it takes up a huge amount of space, and I simply don’t need it. It’s also confused my team mightily.
Is it possible to remove the preview feature from my workspaces?
Rob
I can’t seem to get responsive support for my Team Desktop. I’ve had a service request in for weeks and have sent several reminder notices – with no results.
I did receive a notice that they were swamped with Upgrade 2.0 issues but I think that Customer Support should remain the priority on which to build upgraded services.
Thank you
Very informative. I gave you a plug in the BloggerTalk.net newsletter.